5.0(67reviews)
100%
(901) 476-1263
989 South Main Street, Covington,TN38019 USA
100% recommend
About Jay's Paint & Body, LLC
In operation 34 years.
We've been repairing vehicles for more than 33 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Jays Paint & Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
Payment Types
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
* Holiday hours may differ.
Reviews (67)
- Sort By:
- Newest
- Rating
65Customers Rated
5 Stars
89.6% Complete
(60)
4 Stars
4.5% Complete
(3)
3 Stars
1.5% Complete
(1)
2 Stars
0% Complete
(0)
1 Star
0% Complete
(0)
< 1 Star
1.5% Complete
(1)
Wayne (Infiniti owner)reviewed 3/3/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Rebekah (Chevrolet owner)reviewed 2/26/25
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
David (Buick owner)reviewed 2/14/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job and did it it in a timely matter and nice folks.
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Kim (Toyota owner)reviewed 2/6/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
James (Chevrolet owner)reviewed 1/27/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Thomas (Hyundai owner)reviewed 1/10/25
My Experience - 5.0/5.0 -
Very nice folks. First time I've had the opportunity to use them ( 1st time in a LONG time I've had body damage to my cars. I will definitely use them again in the future. Thanks Jays & thanks Jennifer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great folks to work with. Been a very long time since I've had an accident & selected Jays Body shop based on other reviews. Would definitely work with them again in the future if ever needed.
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Anita (Chrysler owner)reviewed 1/3/25
Likely to Recommend - 5.0/5.0 -
Very likely to recommend them as they were recommended to us. Sort of speak when you have an awesome reputation, the word has the tendency to get around.
Repair Quality - 5.0/5.0 -
Jay’s body shop will be my go to from here on out. They were very professional by keeping me updated on the progress of the vehicle repairs. And mostly importantly and truthfully what will keep me going back, was the integrity and honesty they represented to me. They weren’t into cutting corners to get the job done for a quick buck, no they in fact told the truth about the vehicle and what it would take to repair it. Jay’s body shop “you guys rock.”
Customer Service - 5.0/5.0 -
Very satisfactory. Exceeded my expectations.
Kept me Informed?
Yes
Ready on Time?
Yes
Austin (Chevrolet owner)reviewed 12/23/24
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Kathryn (Subaru owner)reviewed 12/19/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, helpful staff will be coming back for all of my auto body needs
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Ryan (GMC owner)reviewed 12/9/24
My Experience - 5.0/5.0 -
Did an awesome job in a timely manner. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Melonie (Toyota owner)reviewed 12/9/24
My Experience - 5.0/5.0 -
Thank you all for your hard work and quick turnaround. Blizzy looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Austin (Ford owner)reviewed 12/5/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Amy (Honda owner)reviewed 11/28/24
My Experience - 5.0/5.0 -
Thank you for everything you did to make sure my car was fixed and safe for me and my family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and in a timely manner.
Customer Service - 5.0/5.0 -
They where great and very helpful
Kept me Informed?
Yes
Ready on Time?
Yes
Cotnita (Chrysler owner)reviewed 11/28/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It is perfect
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Lauren (Chevrolet owner)reviewed 11/11/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Cassandra (Jeep owner)reviewed 10/28/24
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Kathryn (Subaru owner)reviewed 10/24/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
my car looks great, excellent customer service!
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Catherine (Chevrolet owner)reviewed 10/21/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a great place to work with. Very efficient and work is always the best
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Michelle (GMC owner)reviewed 10/21/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jay's did great work and the staff was amazing to work with.
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Brooklyn (Nissan owner)reviewed 9/26/24
Likely to Recommend - 5.0/5.0 -
Love this shop! Amazing people Amazing work!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
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Real reviews from real customers
Our reviews and ratings only come from real customers who've had their vehicles repaired by an auto body shop.
These real customers rate and review an auto body shop based on a number of factors affecting their experience.
Did You Know?
The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.
